Return Policy
Return & Refund Policy
We want you and your pet to be happy with your purchase!
Returns
You can return any unused product within 14 days of delivery. Items must be in original condition and packaging.
Refunds
Once we receive your return, weβll inspect it and process your refund to the original payment method within 5β10 business days.
Exchanges
We only replace items if theyβre defective or damaged. Email us with photos at support@petease.shop.
Shipping Costs
Return shipping is the responsibility of the customer unless the item was damaged or incorrect.
Questions?
Email: support@petease.shop